Types of Requests and Definitions

  • Request for Information (Request to Know). A request for information about the categories of personal information we have collected about you, the categories of sources from which we collected the personal information, the purposes for collecting the personal information, the categories of third parties with whom we have disclosed your personal information, and the purpose for which we disclosed your personal information. You may also request information about the specific pieces of personal information we have collected about you.
  • Request to Delete. A request that we delete your personal information that we have collected from you.
  • Request to Opt-Out. A request that we do not sell your personal information.
  • Request to Opt-In. If you are at least 13 years of age and less than 16 years of age you have the right to opt-in to the sale of your personal information. If you are a Consumer who is less than 13 years of age, then your parent or guardian has the right to opt-in to the sale your personal information. Also, authorization that the business may sell personal information by a consumer who had previously opted-out of the sale of their personal information.

Verification Process

This is a process to determine that the consumer making the request is the consumer about whom we have collected the personal information. In order to verify your identity to honor these requests, we may require the following information from you:

  • Request to Know Categories of Personal Information Collected: we will verify your identity by asking you to provide your name, email address, and home address.
  • Request to Know Specific Pieces of Personal Information Collected: we will verify your identity by asking you to provide your name, email address, home address, date of birth, and a signed declaration under penalty of perjury verifying your identity (see required language below).
  • Request to Delete: we will verify your identity by asking you to provide your name, email address, home address, date of birth, and a signed declaration under penalty of perjury verifying your identity (see required language below).
  • Request to Opt-Out: we will verify your identity by asking you to provide your email address.
  • Request to Opt-In: we will verify your identity by asking you your name, email address, home address, date of birth, and a signed declaration under penalty of perjury verifying your identity (see required language below).

Authorized Agents

You may use an authorized agent to exercise your rights on your behalf. If you are making any of the requests above through an authorized agent, we will request written authorization from you and will seek to verify your identity in the manners stated above (depending on the request type) or we will accept a legal Power of Attorney under the California Probate Code to the authorized agent.

Household Requests

When making a household request to know specific pieces of personal information about the household or a request to delete household personal information all of the following conditions are required:

  • All members of the household jointly request access to specific pieces of information for the household or the deletion of household personal information;
  • All members of the household are individually verified; and
  • Each member of the household making the request is currently a member of the household.

If a member of a household is a minor under the age of 13, when making a request to know specific pieces of personal information about the household or a request to delete household personal information, parental consent is required.